Getting a replacement is easy if your card is registered!
Simply fill out the information below, and the CTA will send you a new card
with the fare value that is on your card at the time you submit this request,
minus a $5 replacement fee.
Only registered cards can benefit from this valuable replacement option. If
you would prefer to phone in your replacement request, please contact CTA
Customer Service by calling 1-888-YOUR-CTA (1-888-968-7282), TTY:
1-888-CTA-TTY1 (1-888-282-8891), Monday through Friday, 7 a.m. to 7 p.m.
Required fields have red lettering.