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Enrollment/Reloading Timeline



Employer and Employee forms that are postmarked and mailed to the CTA by the 15th of Month 1 are subject to the following timeline:

ORANGE: Forms are postmarked and mailed by the 15th.
Account information is sent via e-mail once the accounts have been created.
YELLOW: Between the 5th and 15th of the month the company administrator logs on to the employer account to submit the online order form. Checks must be mailed by the 15th; EFT payments will be collected on the 16th.
RED: CTA mails a Chicago Card Plus to each employee.
GREEN: Pre-tax dollars are posted to employee accounts. Cards may now be used.

Employer and Employee forms that are postmarked and mailed to the CTA after the 15th of Month 1 are subject to the following timeline:

ORANGE: Forms are postmarked and mailed after the 15th.
Accounts will not be created in time for the next month's update window.
Account information is sent via e-mail once the accounts have been created.
YELLOW: Between the 5th and 15th of the month the company administrator logs on to the employer account to submit the online order form. Checks must be mailed by the 15th; EFT payments will be collected on the 16th.
RED: CTA mails a Chicago Card Plus to each employee.
GREEN: Pre-tax dollars are posted to employee accounts. Cards may now be used.

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