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Each Chicago Card Plus is linked to an online account that allows you to do as little or as much as you desire to manage your account.

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View Transaction History
Go online to view your transaction history for each card in your account.
Please note: There may be a small delay in the posting of transaction data.
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Manage Personal Information
Easily change all personal information (including card PIN, phone number,
e-mail address and mailing address) either by logging on to your account
or by calling 1-888-YOUR-CTA (1-888-968-7282), TTY: 1-888-CTA-TTY1 (1-888-282-8891), Monday through Friday, 7 a.m. to 8 p.m.
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Change Fare Options
Depending on your travel needs, you can easily switch between the Pay-Per-Use and 30-Day Pass fare choices by logging on to your account or by calling
1-888-YOUR-CTA (1-888-968-7282), TTY: 1-888-CTA-TTY1 (1-888-282-8891), Monday through Friday, 7 a.m. to 8 p.m.
Click here for more information on fare choices.
*Please note: You must notify your employer if you need to change your pre-tax deduction amount.
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Order Additional Cards
Each account can have up to five cards. Only one card per account can be reloaded
with pre-tax dollars. Only one credit card per account can be used for reloading
value.
Unless otherwise indicated by the CTA, the $5 purchase fee for additional Chicago Card Plus on an existing account is waived.
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Receive Replacement Cards
Easily replace a card with the balance that was available when the CTA was first notified. Your employer may increase your pre-tax payroll deduction by $5 to pay the replacement fee.
Log on to your account or call 1-888-YOUR-CTA (1-888-968-7282), TTY: 1-888-CTA-TTY1 (1-888-282-8891), Monday to Friday, 7 a.m. to 8 p.m. to request a replacement card. There is a $5 fee for a replacement card.
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