Chicago Card PlusCTA Take it everywhere
Chicago Card PlusChicago Card PlusCTA Take it everywhere




FAQ's

Transit Benefit Home

Chicago Card Plus Home




Account Management



Each Chicago Card Plus is linked to an online account that allows you to do as little or as much as you desire to manage your account.


View Transaction History
Go online to view your transaction history for each card in your account. Please note: There may be a small delay in the posting of transaction data.



Manage Personal Information
Easily change all personal information (including card PIN, phone number, e-mail address and mailing address) either by logging on to your account or by calling 1-888-YOUR-CTA, Monday through Friday, 7 a.m. to 8 p.m.



Change Fare Options
Depending on your travel needs, you can easily switch between the Pay-Per-Use and 30-Day Pass fare choices by logging on to your account or by calling 1-888-YOUR-CTA, Monday through Friday, 7 a.m. to 8 p.m.   Click here for more information on fare choices.   *Please note: You must notify your employer if you need to change your pre-tax deduction amount.



Order Additional Cards
Each account can have up to five cards. Only one card per account can be reloaded with pre-tax dollars. Only one credit card per account can be used for reloading value. Until further notice by the CTA, effective January 1, 2008, the $5 purchase fee for Chicago Card Plus is waived for first-time users.



Receive Replacement Cards
Easily replace a card with the balance that was available when the CTA was first notified. Your employer may increase your pre-tax payroll deduction by $5 to pay the replacement fee. Log on to your account or call 1-888-YOUR-CTA, Monday to Friday, 7 a.m. to 8 p.m. to request a replacement card. Until further notice by the CTA, effective January 1, 2008, the $5 purchase fee for Chicago Card Plus is waived for first-time users.




    Chicago Card Plus Home Page    |    Chicago Card Home Page    |    Transit Benefit Home Page CTA Home Page
    Legal/Disclaimer    |    Privacy Policy    |    Conditions of Use    |    Contact Us    |    Search Copyright © 2008 Chicago Transit Authority