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Touch-n-Go units are now at 50+ locations throughout the Chicagoland area to provide customers with more outlets to add value and check the balances on their Chicago Cards. With a Touch-n-Go sales outlet near you, checking the balance and adding value on your Chicago Card has never been easier!
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| What is Touch-n-Go? | |
Can I also add value to my Chicago Card Plus at Touch-n-Go locations? | ||
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CTA's innovative Touch-n-Go unit is an electronic touchpad for customers to check balances and add value to their Chicago Cards. Touch-n-Go units are available at 55 Currency Exchanges and CTA head quarters. Previously, Chicago Card customers could only reload their cards at rail station and offsite vending machines. Touch-n-Go units now increase the number of outlets where customers may easily add value and make Chicago Card a more convenient fare payment option. Touch here to see the list of locations. | |||
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No.
Touch-n-Go units are designed for Chicago Cards only. You can add value to your
Chicago Card Plus via an internet account. Touch
here to learn more about Chicago Card Plus. |
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Can RTA Fare Checks be applied to a Chicago Card at a Touch-n-Go location? |
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RTA
FareChecks are accepted at most Touch-n-Go locations including CTA
headquarters at 567 W. Lake St. The maximum stored value
is $300. Please call ahead to see if the Touch-n-Go location nearest you
accepts RTA FareChecks. |
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| What advantages does Touch-n-Go offer? | ||||
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With
Touch-n-Go units, you can reload your Chicago Card at locations that are more
convenient for you. Bus riders, in particular, have more options because many
of the 55 Touch-n-Go sales outlets are near busy bus intersections. |
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Can I purchase a Chicago Card at a Touch-n-Go outlet? | |||
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What form of payment is accepted at Touch-n-Go locations? | |
Yes.
All Touch-n-Go sales outlets sell the Chicago Card. Chicago Cards may also be
purchased online by visiting Chicago-card.com, calling 1-888-YOUR-CTA (1-888-968-7282) TTY: 1-888-CTA-TTY1 (1-888-282-8891),
completing an order form from a Chicago Card brochure or coming in person to
CTA headquarters at 567 W. Lake St. on Monday through Friday, between 8 a.m.
and 4:30 p.m. Only the zero ($0) value cards are sold at this location. |
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| Cash is the only accepted form of payment at this time. | ||||
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What are the maximum and minimum values that can be added to my Chicago Card at a Touch-n-Go location? | |||
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The minimum amount you can add to a Chicago Card at a Touch-n-Go location is $0.85. The maximum stored value is $300. | |
Can I still add value at CTA rail station vending machines? | |
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Yes. You can add value at all 144 rail station vending machines. You can also add value at ten offsite vending machines. Touch here to see these offsite locations. The minimum amount you can add at rail stations and offsite vending machines is $.05. | ||
| How much does a Chicago Card cost? | ||||
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Unless otherwise indicated by the CTA,
the $5 purchase fee for Chicago Card is waived for
first-time users who register their cards. The $5 purchase fee will be charged
to customers who elect |
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How and where can I use my Chicago Card? | |||
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Chicago Card is accepted for full-fare payment on all CTA rail and bus routes, and Pace buses. To board a bus or enter through a rail station turnstile, simply touch your Chicago Card to the touchpad on the front of rail station turnstiles and bus fare boxes on all CTA and Pace buses. |
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| Will I be able to obtain a receipt? | ||||
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Yes. You will be given a receipt each time you use a Touch-n-Go unit to add value or check the balance on your Chicago Card. The CTA encourages you to keep this receipt as proof of your transaction. | |||
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