Chicago Touch-n-Go

   
             
  Want more places to reload your Chicago Card? All you do is touch and go.    
     
 
             
   

Touch-n-Go units are now at 50+ locations throughout the Chicagoland area to provide customers with more outlets to add value and check the balances on their Chicago Cards. With a Touch-n-Go sales outlet near you, checking the balance and adding value on your Chicago Card has never been easier!

       
Chicago Card touch and go FAQ's
 
question
What is Touch-n-Go? question Can I also add value to my Chicago Card Plus at Touch-n-Go locations?
answer CTA's innovative Touch-n-Go unit is an electronic touchpad for customers to check balances and add value to their Chicago Cards. Touch-n-Go units are available at 55 Currency Exchanges and CTA head quarters. Previously, Chicago Card customers could only reload their cards at rail station and offsite vending machines. Touch-n-Go units now increase the number of outlets where customers may easily add value and make Chicago Card a more convenient fare payment option. Touch here to see the list of locations.
answer

No. Touch-n-Go units are designed for Chicago Cards only. You can add value to your Chicago Card Plus via an internet account. Touch here to learn more about Chicago Card Plus.

 
question

Can RTA Fare Checks be applied to a Chicago Card at a Touch-n-Go location?

 
   
answer RTA FareChecks are accepted at most Touch-n-Go locations including CTA headquarters at 567 W. Lake St. The maximum stored value is $300. Please call ahead to see if the Touch-n-Go location nearest you accepts RTA FareChecks.
question
What advantages does Touch-n-Go offer?
answer With Touch-n-Go units, you can reload your Chicago Card at locations that are more convenient for you. Bus riders, in particular, have more options because many of the 55 Touch-n-Go sales outlets are near busy bus intersections.

question Can I purchase a Chicago Card at a Touch-n-Go outlet?
question What form of payment is accepted at Touch-n-Go locations? answer Yes. All Touch-n-Go sales outlets sell the Chicago Card. Chicago Cards may also be purchased online by visiting Chicago-card.com, calling 1-888-YOUR-CTA (1-888-968-7282) TTY: 1-888-CTA-TTY1 (1-888-282-8891), completing an order form from a Chicago Card brochure or coming in person to CTA headquarters at 567 W. Lake St. on Monday through Friday, between 8 a.m. and 4:30 p.m. Only the zero ($0) value cards are sold at this location.

answer
Cash is the only accepted form of payment at this time.
question What are the maximum and minimum values that can be added to my Chicago Card at a Touch-n-Go location?
answer The minimum amount you can add to a Chicago Card at a Touch-n-Go location is $0.85. The maximum stored value is $300. question Can I still add value at CTA rail station vending machines?
question answer Yes. You can add value at all 144 rail station vending machines. You can also add value at ten offsite vending machines. Touch here to see these offsite locations. The minimum amount you can add at rail stations and offsite vending machines is $.05.
How much does a Chicago Card cost?
answer

Unless otherwise indicated by the CTA, the $5 purchase fee for Chicago Card is waived for first-time users who register their cards. The $5 purchase fee will be charged to customers who elect
to not register their cards and for replacement cards.
Chicago Cards may be purchased online by visiting Chicago-card.com, calling 1-888-YOUR-CTA (1-888-968-7282) TTY: 1-888-CTA-TTY1 (1-888-282-8891), completing an order form from a Chicago Card
brochure or coming in person to CTA headquarters at 567 W. Lake St. on Monday through Friday, between 8 a.m. and 4:30 p.m. Only the zero ($0) value cards are sold at this location. Touch here to learn more about Chicago Card.

 
  question How and where can I use my Chicago Card?
answer

Chicago Card is accepted for full-fare payment on all CTA rail and bus routes, and Pace buses. To board a bus or enter through a rail station turnstile, simply touch your Chicago Card to the touchpad on the front of rail station turnstiles and bus fare boxes on all CTA and Pace buses.

question
Will I be able to obtain a receipt?
answer Yes. You will be given a receipt each time you use a Touch-n-Go unit to add value or check the balance on your Chicago Card. The CTA encourages you to keep this receipt as proof of your transaction.
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