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Touch-n-Go units are now at 60+ locations throughout the Chicagoland area to provide customers with more outlets to add value and check the balances on their Chicago Cards. With a Touch-n-Go sales outlet near you, checking the balance and adding value on your Chicago Card has never been easier!
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| What is Touch-n-Go? | |
Can I also add value to my Chicago Card Plus at Touch-n-Go locations? | ||
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CTA’s innovative Touch-n-Go unit is an electronic touchpad for customers to check balances and add value to their Chicago Cards. Touch-n-Go units are available at 63 Currency Exchanges and CTA head quarters. Previously, Chicago Card customers could only reload their cards at rail station and offsite vending machines. Touch-n-Go units now increase the number of outlets where customers may easily add value and make Chicago Card a more convenient fare payment option. Touch here to see the list of locations. | |||
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No.
Touch-n-Go units are designed for Chicago Cards only. You can add
value to your Chicago Card Plus via an internet account. Touch
here to learn more about Chicago Card Plus. |
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Can RTA Fare Checks be applied to a Chicago Card at a Touch-n-Go location? |
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RTA
Fare Checks are accepted at most Touch-n-Go locations including
CTA headquarters at 567 W. Lake St. With accrued bonuses, the maximum
stored value is $300. Please call ahead to see if the Touch-n-Go location
nearest you accepts RTA FareChecks. |
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| What advantages does Touch-n-Go offer? | ||||
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With
Touch-n-Go units, you can reload your Chicago Card at locations that
are more convenient for you. Bus riders, in particular, have more
options because many of the 63 Touch-n-Go sales outlets are near busy
bus intersections. |
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Can I purchase a Chicago Card at a Touch-n-Go outlet? | |||
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What form of payment is accepted at Touch-n-Go locations? | |
Yes.
All Touch-n-Go sales outlets sell the Chicago Card. Chicago Cards
may also be purchased online by visiting www.transitchicago.com, calling
1-888-YOUR-CTA, completing an order form from a Chicago Card brochure
or coming in person to CTA headquarters at 567 W. Lake St. on Monday
through Friday, between 8 a.m. and 4:30 p.m. Only the zero ($0) value
cards are sold at this location. |
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| Cash is the only accepted form of payment at this time. | ||||
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What are the maximum and minimum values that can be added to my Chicago Card at a Touch-n-Go location? | |||
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The minimum amount you can add to a Chicago Card at a Touch-n-Go location is $1.75. With accrued bonuses, the maximum stored value is $300. | |
Can I still add value at CTA rail station vending machines? | |
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Yes. You can add value at all 144 rail station vending machines. You can also add value at ten offsite vending machines. Touch here to see these offsite locations. The minimum amount you can add at rail stations and offsite vending machines is $.05. | ||
| How much does a Chicago Card cost? | ||||
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The price of a Chicago Card is $5. Chicago Cards may be purchased online by visiting www.transitchicago.com, calling 1-888-YOUR-CTA, completing an order form from a Chicago Card brochure or coming in person to CTA headquarters at 567 W. Lake St. on Monday through Friday, between 8 a.m. and 4:30 p.m. Only the zero ($0) value cards are sold at this location. Touch here to learn more about Chicago Card. | |||
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How and where can I use my Chicago Card? | |||
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Chicago Card is accepted for full-fare payment on all CTA rail and bus routes, and Pace buses. To board a bus or enter through a rail station turnstile, simply touch your Chicago Card to the touchpad on the front of rail station turnstiles and bus fare boxes on all CTA and Pace buses. |
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| Will I be able to obtain a receipt? | ||||
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Yes. You will be given a receipt each time you use a Touch-n-Go unit to add value or check the balance on your Chicago Card. The CTA encourages you to keep this receipt as proof of your transaction. | |||
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